Data Deletion

This page explains how a Panda Luxury Homes property manager removes their Facebook and Instagram connection from our admin panel, and how to ask us to delete information linked to it.

What we keep while you are connected

Your Facebook Page id and name.
The id and username of the Instagram professional account linked to that Page.
A Page access token, which lets us publish to that Page and Instagram account when someone presses Add on a listing.
When the connection was made and who made it.
A record on each listing of the posts made through Add: the post id, the link and the date.

If you manage more than one Page, the Pages offered at sign-in and their tokens are held so you can choose one. You have 30 minutes to choose. Choosing a Page or disconnecting clears that list.

How to disconnect

Sign in to the admin panel and open My profile.
In the Facebook and Instagram panel, click Disconnect.
Confirm when asked.

Disconnecting forgets the stored Page access token and removes the Page and Instagram details listed above, along with any Pages still waiting to be chosen. After that, we cannot post to or delete from your Page or Instagram account.

Posts already made

Disconnecting does not remove posts. They stay on Facebook and Instagram, and our record of them stays on the listing. To remove a post from our panel, press Remove on the listing before you disconnect. You can also delete any post yourself on Facebook or Instagram.

Removing the app on Facebook

You can also remove the Panda Luxury Homes app in your Facebook settings. That stops our stored token from working, but it does not delete what we hold. To delete that as well, disconnect using the steps above or email us.

Ask us to delete your data

Email office@pandaluxuryhomes.com with your name and the Facebook Page you connected, and ask us to delete your data. You can also use this address if you can no longer sign in.